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Allgemeine Geschäftsbedingungen

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts concluded with us as the provider (FI Fitness Inspiration GmbH) via the website www.mst-b2b.de, unless otherwise agreed in writing between the parties. Deviating or conflicting terms and conditions are only valid with our express consent.
(2) We offer our products for purchase only to the extent that you are a natural or legal person or a legally capable partnership acting in the exercise of your commercial or self-employed professional activity when concluding the legal transaction (entrepreneur). A contract with consumers is excluded.

§ 2 Conclusion of the Contract

(1) The subject of the contract is the sale of goods. The essential characteristics of the goods can be found in the respective offer.
(2) Our offers on the Internet are non-binding and do not constitute a binding offer to conclude a contract.
(3) You can submit a binding contractual offer (order) by telephone, e-mail, fax, post, or via the online shopping cart system.
When purchasing via the online shopping cart system, the goods intended for purchase are placed in the “shopping cart.” You can access the “shopping cart” at any time via the corresponding button in the navigation bar and make changes there. After clicking the “Checkout” or “Proceed to Order” button (or similar designation) and entering personal data as well as payment and shipping conditions, all order data will again be displayed on the order overview page.
Before submitting the order, you have the option to review the information on the order overview page once more, to change it (also using the “back” function of the Internet browser), or to cancel the order. By submitting the order via the corresponding button, you make a binding offer to us.
You will first receive an automatic e-mail confirming receipt of your order, which does not yet lead to the conclusion of the contract.
(4) Acceptance of the offer (and thus conclusion of the contract) takes place for telephone orders immediately or at the latest within 5 days by confirmation in text form (e.g. e-mail), in which you are confirmed the execution of the order or delivery of the goods (order confirmation).
If you do not receive a corresponding notification within this period, you are no longer bound by your order. Any services already rendered will be refunded immediately in this case.
(5) Upon request, we will provide you with an individual offer, which will be sent to you in text form and to which we will be bound for 5 days (unless another period is specified in the respective offer). You accept the offer by confirmation in text form.
(6) We reserve the right to withdraw from the contract if the ordered goods are not available, if the customer does not make payment within the specified period, or if there is a justified suspicion of fraudulent orders. Obvious mistakes, typographical or calculation errors are not binding on us.
(7) Conclusion of the contract via PayPal
The customer may select products from our assortment and collect them in a so-called virtual shopping cart via the “Add to cart” button. By clicking the “PayPal Checkout” button, the customer has the opportunity to log in to the PayPal payment service. Before submitting the order, the customer can view the order data on an overview page and adjust information via the provided change buttons. By clicking the “Cancel and return to FI Fitness Inspiration GmbH (MST Nutrition)” button, the customer can return to the shopping cart and change the goods there.
In this case, the offer of the goods via our webshop constitutes a binding offer on our part, which the customer accepts by clicking the “Pay Now” button. After submitting the order, the customer will receive an automatic confirmation of receipt by e-mail from FI Fitness Inspiration GmbH (MST Nutrition) to the specified e-mail address. This confirmation does not constitute acceptance of the offer but merely informs the customer of the receipt of the order. Acceptance of the offer and conclusion of the contract only occur when FI Fitness Inspiration GmbH (MST Nutrition) separately confirms the customer’s offer (until that point, FI Fitness Inspiration GmbH (MST Nutrition) is not obliged to fulfill the order, and the customer has no claim to delivery).
PayPal account: info@mst-nutrition.de (log in at PayPal.de and follow the instructions for PayPal payment)
Reference: order number + customer name
(8) The processing of the order and the transmission of all information required in connection with the conclusion of the contract will be carried out by e-mail, partly automated. You must therefore ensure that the e-mail address stored with us is correct, that receipt of e-mails is technically ensured, and in particular not prevented by SPAM filters.

§ 3 Prices, Payment Terms, and Shipping Costs

(1) The prices stated in the respective offers and the shipping costs are net prices. They do not include statutory VAT. All prices stated on the website are provisional and may be changed until the final confirmation of the order by us is received. We reserve the right to adjust prices in the event of calculation errors or typographical errors on the website as well as in the event of changes in market conditions. Should the price change, we will inform you before the purchase is concluded, and you may decide whether to confirm or cancel the order.
(2) The shipping costs incurred are not included in the purchase price; they are charged separately unless free shipping is promised. Further details can be found under a correspondingly designated button on our website or in the respective offer.
(3) If delivery is made to countries outside the European Union, further costs may be incurred which we are not responsible for, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees of credit institutions), which are to be borne by you.
(4) Costs of money transfer (transfer or exchange rate fees of credit institutions) are to be borne by you in cases where delivery is made to an EU member state, but payment is initiated outside the European Union.
(5) You have the payment options indicated under a correspondingly designated button on our website or in the respective offer. Unless otherwise specified for the individual payment methods or on the invoice, payment claims arising from the concluded contract are due immediately. Deductions of cash discounts are only permissible if expressly stated in the respective offer or on the invoice.

§ 4 Delivery Conditions

(1) The expected delivery time is stated in the respective offer. Delivery dates and delivery periods are only binding if they have been confirmed by us in writing. In the case of advance payment by bank transfer, shipment of the goods will only take place after receipt of the full purchase price and shipping costs.
(2) Should a product ordered by you unexpectedly not be available despite timely conclusion of an adequate hedging transaction for a reason for which we are not responsible, you will be informed immediately of the non-availability and, in the event of withdrawal, any payments already made will be refunded immediately.
(3) Shipment is at your risk. If you wish, shipment will be made with appropriate transport insurance, the costs of which are to be borne by you.
(4) Partial deliveries are permissible and may be invoiced by us independently, provided you are not burdened with additional shipping costs as a result.

§ 5 Warranty

We, FI Fitness Inspiration GmbH (MST® Nutrition), are liable for defects in the goods in accordance with the applicable statutory provisions, in particular §§ 434 ff. of the German Civil Code (BGB).
For entrepreneurs (legal entities and commercial customers), the liability period for defects in the delivered goods is 12 months from delivery. This excludes claims for damages and reimbursement of expenses as well as recourse claims under § 478 BGB.
An additional guarantee for goods delivered by us is only granted if this is expressly stated in the order confirmation for the respective item.
We point out that sports nutrition is subject to natural fluctuations, which may be influenced by storage conditions and the expiration date. We accept no responsibility for damages resulting from improper use of the products or from exceeding the recommended dosage stated on the packaging. Responsibility for compliance with the usage recommendations lies with the customer.
All goods are delivered in accordance with the highest quality standards, and we guarantee their conformity with the specified properties during the indicated period.

§ 6 Right of Retention, Reservation of Title

(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
(2) We reserve title to the goods until all claims arising from the ongoing business relationship have been settled in full. Pledging or transfer of ownership by way of security is not permitted before transfer of ownership of the reserved goods.
(3) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims arising from the resale in the amount of the invoice value, and we accept this assignment. You remain authorized to collect the claim. If you do not properly meet your payment obligations, however, we reserve the right to collect the claim ourselves.
(4) In the event of combination and mixing of the reserved goods, we acquire co-ownership of the new item in proportion to the invoice value of the reserved goods to the other processed items at the time of processing.
(5) We undertake to release the securities to which you are entitled upon your request insofar as the realizable value of our securities exceeds the claim to be secured by more than 10%. The choice of securities to be released is ours.

§ 7 Termination of the Contract Due to Fraud and Other Circumstances

(1) We reserve the right to terminate the contract without notice if there is a justified suspicion of fraudulent acts or misuse of the contract. This applies in particular if the customer’s order shows signs of fraudulent intent or actions, such as false information regarding payment transactions, unauthorized chargebacks, or the use of stolen or unlawfully obtained payment data. Other reasons for termination include:

  • The customer’s solvency or creditworthiness, if this is proven by a third-party company (e.g., credit check services).

  • Violation of payment terms, such as repeated delays in payment or chargebacks.

  • Non-fulfillment of contractual obligations: if the customer does not fulfill obligations under the contract within 10 working days after notice of breach.

  • Breach of essential contractual obligations that significantly impair contract performance, including disregard of minimum order quantities or return rights.

  • Non-payment of invoices within the specified deadlines despite repeated reminders.

  • Use of the contract for illegal purposes, e.g., resale of goods in violation of legal provisions or third-party rights.

  • Unauthorized changes or falsification of order data to manipulate contract terms.

  • Unlawful disclosure of access data to customer accounts or use of accounts by third parties without the account holder’s consent.

  • Sale of goods to unauthorized countries if the sale to these countries violates the conditions of agreements with distribution partners or the law.

  • Legal or financial problems of the customer, including insolvency, non-compliance with legal requirements, or other circumstances that jeopardize contract performance.
    (2) In the event of termination of the contract for these reasons, the customer is obliged to return all goods already delivered immediately, and payments already made cannot be refunded. We reserve the right to take legal action against the customer to compensate for damages incurred.

§ 8 Refund in Case of Errors or Unavailability of the Product

(1) If the ordered goods are not available despite receipt of payment, for example due to a stock error or an unforeseeable delivery delay, we will inform the customer immediately of the unavailability. In this case, the payment already made will be refunded in full and without delay.
(2) In the case of obvious errors, such as calculation errors on our website or in the offer, we reserve the right to cancel the order and refund the amount within a reasonable period. In such a case, the customer will also be informed immediately.
(3) A refund will be made using the same payment method originally chosen by the customer, unless expressly agreed otherwise.
(4) Should we determine that the ordered goods were offered at an incorrect price due to an error on our part, we reserve the right to cancel the order and refund the payment in full.

§ 9 Choice of Law, Place of Performance, Place of Jurisdiction

(1) German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
(2) The place of performance and jurisdiction is our registered office, provided you are a merchant, a legal entity under public law, or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU.


II. Customer Information

  1. Identity of the Provider
    FI Fitness Inspiration GmbH
    Kurfürstendamm 167/168
    10707 Berlin
    Germany
    E-Mail: info@mst-nutrition.de

  2. Information on the Conclusion of the Contract
    The technical steps to conclude the contract and the conclusion of the contract itself, as well as correction options, are carried out in accordance with § 2 of our General Terms and Conditions (Part I).

  3. Contract Language, Storage of Contract Text
    3.1. The contract language is German.
    3.2. The complete contract text is not stored by us. Before submitting the order or the inquiry, the contract data can be printed or electronically saved using the browser’s print function.

Last updated: 29.07.2025